Privacy Policy

ivananovak.ca
Last updated: March 23, 2026

We won’t spam you—ever. Our goal is to earn your trust by providing a respectful, professional experience. This Privacy Policy explains what information we collect, why we collect it, and how we use and protect your information when you interact with ivananovak.ca (the “Site”) or with Ivana Novak, Sales Representative, Property.ca Inc., Brokerage (the “Brokerage”).

This Policy follows applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and the Canadian Real Estate Association (CREA) Privacy Code.

What We Collect

We may collect the following personal information when you use our Site or contact us:

Contact details you provide, such as your name, email address, and phone number
Property details or preferences you share (for example: location, price range, property features) and any messages you send
Basic technical data collected through cookies or similar technologies to improve site functionality and user experience (see “Cookies” below)

How We Use Your Information

We use your information only for legitimate business purposes, including:

To respond to your inquiries and provide real estate services such as property searches, showings, valuations (CMAs), and market information
To communicate with you by email, phone, or text message when you request it or when it is necessary to deliver a service you asked for
With your express consent, to send optional property alerts or updates you choose to receive
To operate, maintain, improve, and secure the Site

Your Data and Sharing

We take your privacy seriously.

We do not sell your personal information.
We do not share, rent, or distribute your personal information — including phone numbers — with third parties for their own marketing or promotional purposes.
We may share information only with trusted service providers as necessary to deliver our services (such as website hosting, email or text delivery platforms, and customer relationship management tools).
We may also share information with real estate boards, MLS® systems, and PROPERTY.CA corporate systems as required to provide real estate and brokerage services.
All service providers are required to protect your information and use it only for the specific purpose for which it was provided.
We may disclose information if required by law or to protect our legal rights, our users, or the integrity of our services.

Names, Emails, and Phone Numbers

We collect and use contact details as follows:

Name: so we can address you properly when responding to your inquiry.
Email: to reply to questions or send information you request. We will not add you to marketing emails unless you expressly opt in. You may unsubscribe at any time if applicable.
Phone / Text Messaging: some clients prefer phone calls or text messages for real estate questions or scheduling. We contact you by phone or text only when you request it or consent to it, or when necessary to provide a service you asked for.

SMS & Text Messaging Privacy

If you provide your phone number and opt in to receive text messages:

Text messages are used only to communicate about real estate services you request or opt into.
We do not sell or share phone numbers with third parties for marketing or promotional purposes.
Message frequency may vary.
Standard message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, you may reply HELP.

Property Text Service (Optional)

If you choose to opt in:

You may receive text updates about new listings or real estate information that matches your preferences.
You can opt out at any time by replying STOP.
Message frequency may vary.
Message and data rates may apply.

Cookies

We use cookies and similar technologies to improve site functionality and personalize your experience (for example, remembering recent searches).

You can control or disable cookies through your browser settings.
Disabling cookies may affect certain features of the Site.

Your Choices and Rights

You have the right to:

Update your communication preferences or withdraw consent at any time
Request access to, correction of, or deletion of your personal information, subject to legal and regulatory requirements

To make a request, contact us at info@ivananovak.ca.

Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect your information.
We retain personal information only as long as necessary to provide services, comply with legal obligations, and maintain business records.

CREA / TRREB Notices

You acknowledge that the Toronto Regional Real Estate Board (TRREB) owns the MLS® database and associated listing information rights. MLS® and REALTOR® trademarks are owned or controlled by CREA and are used under license.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect the most recent version. Continued use of the Site constitutes acceptance of any updates.

Contact

Questions about this Privacy Policy or your privacy rights?

Email: info@ivananovak.ca
Brokerage: Property.ca Inc., Brokerage

Not intended to solicit buyers or sellers currently under contract with another brokerage.